Author Mark Wiggins

Mark Wiggins currently serves as Senior Vice President, Sales – Research & Analytics for the UK geography at WNS Global Services. Educated at the University of Melbourne, Mark worked with London-based ICT advisory firm Ovum, now part of Informa Plc., in the early part of his career, for a decade as Global Sales Manager, MD, Asia Pacific and CEO, North America. Prior to WNS, Mark held senior roles for innovative research advisory, analytics and consulting firms specializing in Enterprise Application Software, online competitor intelligence, knowledge process outsourcing, e-mail marketing analytics and operational performance improvement. Mark is an avid blogger and a regular contributor to industry journals and publications.