Don’t confuse employee satisfaction with real engagement “Without employee engagement, you’re never going to get the kind of ultimate patient experience you’re hoping for.” –Mike Packnett,…
Author Haytham Soliman
Does employee engagement affect RoI in the healthcare industry?
Transforming healthcare: patient experience is key
Patient experience is one of the three pillars of quality in healthcare. If healthcare organisations are to improve the quality of care they provide, then efforts…